you are here: home > services > information & support

Information & Support

The Immigrant Council of Ireland’s Information and Support Service is staffed by Information Officers and volunteers who have a thorough understanding of Ireland’s immigration system. Currently, information and support can be provided in 13 languages in addition to English and Irish.

The Information and Support Service can help with enquiries about:

  • family reunification

  • EU citizens’ rights to freedom of movement

  • citizenship and long-term residency

  • work permits/green card permits

  • student visas

  • tourist visas/visitors’ visas

  • trafficking

  • permission to remain

  • regularisation of immigration status

  • business permission

  • deportation

More information for migrants >

We can refer people to the appropriate organisation for information on:

  • accommodation

  • social welfare

  • healthcare

  • domestic violence

  • employment

  • voluntary return programmes

  • equality legislation

  • asylum

Changes to Information and Support Service

From January 2009, the Immigrant Council of Ireland Information and Support Service can be contacted by telephone only on +353 1 674 0200 on Mondays, Tuesdays, Thursdays and Fridays from 10am to 12.30pm and 2pm to 4.30pm.

Clients with general enquiries may be referred to another agency for assistance.

Clients with complex cases may be offered an appointment to speak to a Legal Information Officer in person, on a confidential basis.

Consultations with Legal Information Officers will be by appointment only.