Legal Information Caseworker

Deadline: 16 November 2026

Date published: 29 October 2026

Location: Dublin 7 (Hybrid)

About Immigrant Council of Ireland

The Immigrant Council of Ireland (ICI) is a non-governmental organisation and Independent Law Centre which provides information, advice and legal representation to migrants and their families moving to or living in Ireland. The ICI’s aim is to directly assist migrants in navigating the Irish immigration system and, in turn, the ICI uses its experience and expertise to lobby for positive policy and legislative changes within the immigration system and associated areas.

The Immigrant Council of Ireland is currently seeking applications for the following position:

Title of position: Legal Information Caseworker
Reporting to: Senior Solicitor / Senior Advocacy Officer
Location: 7 Red Cow Lane, Dublin 7 (Hybrid)

This is a 12-month, full-time role, subject to funding. A 3-month probationary period applies.

Purpose of position

The Information and Legal Support Caseworker will work with both the Information and Referral team and Legal Services teams to provide information and support and assist in the overall delivery of services to Immigrant Council of Ireland service users. The role will have a focus on victims of gender-based violence.

Key responsibilities

To work within the Information and the Legal Services teams in the provision of information, support and legal services to migrants and their family members;
To provide information and assistance to service users (both individuals and organisations) via our Helpline;
To refer service users to other specialised organisations and services where appropriate;
To gather information and keep up to date with immigration, refugee and citizenship issues;
To develop and maintain written information resources (information sheets, website content, etc.), as may be required;
To meet with service users on an appointment-basis to provide more in-depth information, determine their level of need and to provide support and/or make referrals to the Legal Services team, where appropriate and in agreement with supervisors;
Complete and maintain manual case files and digital case management system;
To attend internal casework and staff meetings;
To represent the organisation externally in meetings, forums and at events as agreed with supervisors.

Person Specification

Qualifications and Experience:

Third-level law degree (essential); post-graduate qualification (desirable);
Prior experience in the direct provision of information, advice and support to individuals and organisations on the Irish Immigration system and associated areas; experience of working with victims of gender-based violence (desirable).

Knowledge:

Knowledge of Irish immigration, refugee and citizenship law an advantage;
Understanding of and a commitment to the promotion of equal opportunities and cultural diversity;
Knowledge of the environment in which non-governmental organisations operate.

Skills and Abilities:

Excellent verbal and written communication and presentation skills;
Proficiency with Microsoft Office and general computer skills;
Fluency in English; fluency in another language desirable but not essential;
Ability to work and engage in intercultural settings and with vulnerable individuals;
Experience in practical research to assist service users is desirable;
Understanding and commitment to the ICI’s equality, diversity, anti-discrimination and anti-racism agenda;
Excellent interpersonal skills and ability to work in a team environment;
Flexibility and the ability to work under pressure;
Motivation and a desire to learn on an on-going basis;
Ability to maintain a high level of social, organisational and professional standards in job-related activities.

How to apply

A 1-page letter of application along with a 2-page CV and the names of two referees should be sent by way of email only to admin@immigrantcouncil.ie with subject: VOC Legal Information Officer

Applications submitted will be acknowledged but no further feedback will be provided to applicants unless invited to and attends for interview.

Closing date: 5pm, Monday 16 November 2026. No late applications accepted.

Interviews will take place the week of 23 November 2026.

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