Solicitor/Helpline Coordinator (Maternity Cover)

Deadline: 16 November 2026

Date published: 29 October 2026

Location: Dublin 7 (Hybrid)

About Immigrant Council of Ireland

The Immigrant Council of Ireland (ICI) is a non-governmental organisation and Independent Law Centre which provides information, advice and legal representation to migrants and their families moving to or living in Ireland. The ICI’s aim is to directly assist migrants in navigating the Irish immigration system and, in turn, the ICI uses its experience and expertise to lobby for positive policy and legislative changes within the immigration system and associated areas.

The Immigrant Council of Ireland is currently seeking applications for the following position:

Title of position: Solicitor/Helpline Coordinator
Reporting to: Senior Solicitor / Senior Advocacy Officer
Location: 7 Red Cow Lane, Dublin 7 (Hybrid)

This is a maternity leave cover role for 10 months, full-time. A 3-month probationary period applies.

Purpose of position

The Solicitor / Helpline Coordinator will work with the Helpline and Legal Service team to provide information and support and assist in the overall delivery of services to Immigrant Council of Ireland service users.

Key responsibilities

To work within the Information and the Legal Service team in the provision of information, support and legal services to migrants and their family members and to coordinate the overall Helpline service (staff rota, etc.);
To provide information and assistance to service users (both individuals and organisations) via our Helpline;
To meet with service users on an appointment-basis to provide more in-depth information, determine their level of need and to provide supports and/or make referrals to the Legal Services team, where appropriate and in agreement with supervisors;
Complete and maintain manual case files and digital case management system;
To refer service users to other specialised organisations and services where appropriate;
To provide high-quality accessible information and training to other relevant organisations;
To disseminate user-friendly information to support immigrants and their families through community legal education and other forums, including CIB quarterly updates and the ICI website;
To use information gathered from service provision to inform strategic litigation and national advocacy work related to immigration reform;
Work with other organisations (private, statutory, NGO, etc.) to create common platforms and campaign on specific issues, where public debate or policy engagement is desired/required;
To gather information and keep up to date with immigration, refugee and citizenship issues;
To develop and maintain written information resources (information sheets, website content, etc.), as may be required and to draft reports for funders, as required;
To attend internal casework and staff meetings;
To represent the organisation externally in meetings, forums and at events as agreed with supervisors.

Person Specification

Qualifications and Experience:

Solicitor qualified to practice in Ireland with 2 years PQE (desirable);
Third-level law degree (essential); post-graduate qualification (desirable);
Prior experience in the direct provision of information, advice and support to individuals and organisations on the Irish Immigration system and associated areas; experience of working with victims of gender-based violence (desirable).

Knowledge:

Knowledge of Irish immigration, refugee and citizenship law an advantage;
Understanding of and a commitment to the promotion of equal opportunities and cultural diversity;
Knowledge of the environment in which non-governmental organisations operate.

Skills and Abilities:

Excellent verbal and written communication and presentation skills;
Proficiency with Salesforce, Microsoft Office and general computer skills;
Fluency in English; fluency in another language desirable but not essential;
Ability to work and engage in intercultural settings;
Experience in practical research to assist service users is desirable;
Understanding and commitment to the ICI’s equality, diversity, anti-discrimination and anti-racism agenda;
Excellent interpersonal skills and ability to work in a team environment;
Flexibility and the ability to work under pressure;
Motivation and a desire to learn on an on-going basis;
Ability to maintain a high level of social, organisational and professional standards in job-related activities.

How to apply

A 1-page letter of application along with a 2-page CV and the names of two referees should be sent by way of email only to admin@immigrantcouncil.ie with subject: Solicitor/Helpline Coordinator

Applications submitted will be acknowledged but no further feedback will be provided to applicants unless invited to and attends for interview.

Closing date: 5pm, Monday 16 November 2026. No late applications accepted.

Interviews will take place the week of 23 November 2026.

Back to Work with Us

Solicitor/Helpline Coordinator (Maternity Cover)

Who We Are

What We've Done

How We Work

Governance

Your rights